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24/7 support for your homes and businesses
We monitor your access to the internet and when required, we act in your behalf to report, track, and resolve any interruption. We're the ones sitting on the phone, not you.
We provide bi-annual site surveys to ensure there are no dead-zones in your building or on your property. As required, we will propose new technologies as they come available.
We track the health and security of the devices controlling heating & air conditioning, lighting, blinds and shutters, garage doors, and appliances, etc. We will act in your behalf to engage contractors or dispatch our own technicians.
We test the health and security of cameras & recorders, access, movement, fire & smoke, intrusion. We will act in your behalf to engage public safety resources, contractors, or dispatch our own technicians.
We test the health of video and audio systems. We will act in your behalf to engage the appropriate resources, contractors, or dispatch our own technicians in the event of an issue.
We will act in your behalf to assess, report, track and resolve any issues with your electric service, including back-up generators, solar systems, and alternative generation.
We will act in your behalf to assess, report, track and resolve any issues with your gas service,
We will act in your behalf to assess, report, track and resolve any issues with your irrigation service,
Monthly interactions as needed for problem resolution. We will respond within 24 hours of your call during the business day excluding weekends.
Monthly interactions as needed for problem resolution. We will respond within 8 hours of your call during business hours.
Monthly interactions as needed for problem resolution. We will respond within 2 hours of your call. 24/7/365
24/7/365 monitoring and pro-active immediate action to resolve service issues.
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Smart Homes by VerTek LLC is A wholly owned division of VerTek LLC www.vertekllc.com
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